7ed77 Privacy Policy — Your Information Is Protected

1 Introduction & Scope of Policy

7ed77 (referred to hereinafter as "we", "us", or "platform") operates an online casino and betting service for players in Bangladesh. This Privacy Policy ("Policy") explains how we collect, process, store, and protect the personal information of users ("you") of our website https://7ed77.lat and all related services ("Services").

By using our Services, you are considered to have accepted the terms of this Policy. If you disagree with any part of this Policy, please stop using our Services and contact our support team.

Important: This Policy applies to all pages, game sections, account management, and customer support channels of 7ed77. It does not apply to third-party websites or applications.

2 What Information We Collect

We collect two types of information — data you provide voluntarily and data collected automatically while you use our Services.

2.1 Information You Provide Directly

When you create an account, log in, or contact us on our platform, the following information may be collected:

Full name and date of birth (for age verification)
Email address and mobile number
Password (stored in encrypted form)
Bangladeshi National ID number or passport number (when identity verification is required)
Address details
bKash, Nagad, or Rocket account number (for transactions)

2.2 Automatically Collected Information

The following information is collected automatically while you browse our platform:

IP address and device identifier
Browser type, language settings, and operating system
Duration of service use and page visit history
Game play history and transaction records
Data from cookies and similar tracking technologies

3 Purpose of Data Use

7ed77 uses collected information only for lawful and fair purposes. We never sell your data commercially.

Collected information is used for the following purposes:

Account & Identity Verification: To confirm your identity and maintain the security of your account.
Transaction Processing: To carry out deposits and withdrawals via bKash, Nagad, and Rocket.
Customer Support: To help resolve your issues through live chat and email.
Fraud Prevention: To detect suspicious activity and prevent misuse.
Service Improvement: To enhance platform performance and user experience.
Notifications & Communication: To inform you of important account-related updates.
Responsible Gaming: To identify patterns of excessive play and take appropriate action.
Legal Compliance: To comply with applicable laws and regulations.

4 Data Disclosure & Sharing

7ed77 does not sell or rent your personal data to any third party. However, data may be shared in the following limited circumstances:

4.1 Service Providers

We work with certain trusted third-party technology providers to operate our platform. These providers may only use data under contract and for specified purposes — they may not use your data independently.

4.2 Payment Processing

Necessary information is shared with the relevant payment networks to complete transactions via bKash, Nagad, and Rocket. All such payment processes follow their own privacy policies and security standards.

4.3 Legal Obligations

If disclosure of information is required by a court order, a lawful directive from a government authority, or any other legal necessity, 7ed77 will comply with that obligation. Where possible, we will endeavour to notify you in advance.

4.4 Business Transfer

If 7ed77's business is merged or acquired for any reason, user data may form part of that process. In such a case, the new authority will be bound to follow this same Privacy Policy.

Our Commitment: Beyond the circumstances listed above, we will not disclose your personal data, game history, or financial information to any third party under any circumstances.

5 Data Security Methods

7ed77 applies industry-standard technical and organisational measures to protect your data. Our security framework operates at the following levels:

5.1 Technical Security

SSL/TLS Encryption: All communications on the platform are secured with 256-bit SSL encryption.
Password Hashing: Your password is never stored in plain form — it is converted using a strong cryptographic method.
Firewall & Intrusion Detection: Advanced firewall systems are used to prevent unauthorised access.
Regular Security Audits: Our systems undergo regular security testing.

5.2 Organisational Security

Only authorised personnel are permitted to access user data.
Staff receive regular training on data protection.
All data access activity is logged and monitored.

However, no system on the internet is 100% secure. While we provide the highest level of protection, we cannot guarantee prevention of all risks. Use a strong password for your account and do not share it with anyone.

6 Cookies & Tracking Technologies

7ed77 uses cookies and similar technologies to keep the platform running smoothly. Cookies are small text files stored in your browser.

6.1 Types of Cookies

Essential Cookies: Required for core service functionality — such as login status and session management. Without these, the platform will not work properly.
Functional Cookies: Used to remember your preferences and language settings.
Analytics Cookies: Collect usage statistics about the platform to help improve the service.
Security Cookies: Used to detect fraudulent activity and unauthorised access.

6.2 Cookie Controls

You can accept or decline cookies by changing your browser settings. Please note that disabling essential cookies may prevent some platform features from working properly.

7 Data Retention Period

7ed77 does not retain any data longer than necessary. We follow the principles below when determining retention periods:

Active Account Data: Retained for as long as the account remains active.
Transaction Records: Financial data and game history are retained for a minimum of five years, as required to comply with financial laws.
After Account Closure: Even after an account is closed, certain data is kept for a defined period to meet legal obligations.
Marketing Consent: If you withdraw consent to marketing communications, that withdrawal is recorded and retained permanently.

Once the defined retention period ends, stored data is securely and permanently deleted, or anonymised in a way that makes it impossible to identify you.

8 Your Rights

As a user of the 7ed77 platform, you have the following rights over your personal data:

8.1 Right of Access

You may find out at any time what information we hold about you. On request, we will provide you with a copy of that information.

8.2 Right to Rectification

If any information in your account is inaccurate or incomplete, you may request that it be corrected.

8.3 Right to Erasure

In certain circumstances, you may request that your personal data be deleted. However, some data must be retained for a defined period due to legal obligations.

8.4 Right to Object to Processing

You may object to your data being processed for specific purposes, particularly in relation to marketing communications.

8.5 Right to Data Portability

You may request that the data you have provided be made available to you in a structured, commonly readable format.

To exercise these rights or for any questions, email [email protected] or contact us via 24/7 live chat.

9 Protection of Minors

7ed77 strictly prevents anyone under the age of 21 from using our Services. Our platform is open to users aged 21 and above only.

We verify age at the time of account registration and may request government-issued documents to confirm identity when necessary. If a minor's information enters our system by mistake, the account will be closed and the relevant data deleted as soon as it is identified.

If you believe a minor is using our platform, please notify our support team immediately.

10 Policy Changes

7ed77 may review and update this Privacy Policy from time to time. If any significant changes are made, we will notify you in the following ways:

Displaying a notice on the platform
Sending a message to your registered email address
Updating the "Last updated" date at the top of this page

If you continue to use the platform after changes have been made, it will be considered that you have accepted the terms of the updated policy. If you do not agree with the changes, you have the option to request closure of your account.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

Email: [email protected]
Live Chat: Available 24/7 in both Bengali and English

We will review each of your requests as promptly and carefully as possible. The privacy of your data is of the utmost importance to us, and we are committed to operating with complete transparency on this matter.

7ed77 believes that in the digital age, the protection of personal data is a fundamental right. We continuously work to improve our security measures to maintain your trust in our platform.

7ed77 Privacy Policy — Your Data Is Our Responsibility

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